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Solar Hot Water Rebate: Everything You Need to Know

May 24, 2024

Key takeaways:

  • The Solar Hot Water Rebate offers Victorian households up to $1,000 to install energy-efficient hot water systems, significantly reducing energy bills and environmental impact.
  • Eligible participants include owner-occupiers of properties valued under $3 million with a combined household taxable income under $210,000 per year.
  • Benefits include lower energy costs (savings of $140-$400 annually), reduced greenhouse gas emissions, and potential increase in property value.

Are you a Victorian householder looking to reduce your energy bills and carbon footprint? The Solar Hot Water Rebate is an excellent opportunity to upgrade to a more efficient hot water system and save on energy costs.

Today, we will walk you through the benefits, eligibility criteria, and application process for the rebate.

Hot water systems are one of the largest energy consumers in a household, accounting for around 21% of total energy use.

By installing an efficient hot water system, such as a heat pump or solar hot water system, you can significantly reduce your energy consumption and lower your energy bills.

The Solar Hot Water Rebate provides up to $1,000 for eligible heat pump and solar hot water systems, making it easier for Victorian households to make the switch.

Benefits of the Solar Hot Water Rebate

  • Lower Energy Costs: Efficient hot water systems can save households between $140-$400 annually on electricity bills.
  • Environmental Impact: Using renewable energy to heat water helps reduce greenhouse gas emissions.
  • Increased Property Value: Homes with modern, energy-efficient systems are more attractive to buyers.
  • Complementary Incentives: Households can apply for both a solar panel rebate and a hot water rebate to maximise savings.

Am I Eligible?

To qualify for the Solar Hot Water Rebate, you must meet the following criteria:

  • You are the owner-occupier of an existing property where the system will be installed.
  • The combined household taxable income of all owners is less than $210,000 per year.
  • The property is valued at under $3 million.
  • The property has not previously received a hot water rebate or a solar battery rebate under the Solar Homes Program.
  • The hot water system to be replaced is at least three years old from the date of purchase.

Step-by-Step Guide to Applying for the Solar Hot Water Rebate

Applying for the Solar Hot Water Rebate involves several key steps, whether you are a new or existing customer. Below is a detailed guide to help you navigate the process smoothly.

Step 1: Obtain a Quote

Contact an Authorised Retailer

  • Find an Authorised Retailer: Begin by finding an authorised hot water retailer through the Solar Victoria website. These retailers are approved and meet specific standards.
  • Get a Quote: Contact the retailer to obtain a quote for the installation of your new hot water system. Make sure to inform the retailer that you intend to apply for the rebate. This is crucial as the quote number is necessary for your application.

Important Considerations:

  • Do not sign any quote acceptance or pay any deposit until your rebate eligibility is confirmed.
  • Ensure that any deposit required by the retailer is fully refundable.

Step 2: Apply for the Rebate

The application process is different for new customers and existing customers:

New Customers:

  • Prepare Documentation: You will need your quote number, two forms of identification (e.g., driver’s licence, Medicare card), and proof of income for all property owners.
  • Submit Application: Apply through the Solar Victoria hot water rebate portal. Download the customer portal user guide for new hot water customers from the Solar Victoria website for detailed instructions.

Existing Customers:

  • Prepare Documentation: You will need your quote number and two forms of identification.
  • Submit Application: Apply through the same portal, and refer to the user guide for existing customers for specific instructions.

Documentation Needed:

  • Two forms of ID (e.g., driver’s licence, Medicare card)
  • Proof of income for all property owners

Application Confirmation: Once you’ve submitted your application, you will receive an email confirmation. If all information is correct, your eligibility will be confirmed immediately. Otherwise, Solar Victoria may request additional information.

Step 3: Get the System Installed

Installation Process:

  • Receive Approval: Once your eligibility is approved, arrange for the installation with your authorised retailer.
  • Approved Products: Ensure the product installed is on the approved hot water products list.
  • Rebate Payment: The rebate will be paid directly to your retailer and deducted from your invoice, ensuring you only pay the remaining balance after the system is installed.

Process for Emergency Installations

In emergencies where your existing hot water system is broken or unsafe, you do not need to wait for eligibility approval before installation. Follow these steps:

Emergency Installation Steps:

  1. Contact an Authorised Retailer: Arrange an emergency installation due to a broken down or unsafe existing water heater.
  2. Inform Your Retailer: Let your retailer know you intend to apply for the rebate and ensure the product installed is on the approved hot water product list.
  3. System Installation: The hot water system is installed promptly to maintain access to hot water.
  4. Apply for Your Rebate: Submit your application through the Hot Water Rebate Portal as soon as possible, checking the box for emergency installations when entering your quote details.

Finding an Authorised Retailer

To qualify for the rebate, you must use an authorised retailer. These retailers have been vetted and approved by Solar Victoria to ensure they meet specific standards and provide quality service. You can find a list of authorised hot water retailers on the Solar Victoria website.

When seeking quotes, inform the retailer of your intention to apply for the rebate to ensure they can assist you with the necessary documentation and processes.

Eligible Products

To be eligible for the rebate, products must be on the approved hot water products list provided by Solar Victoria. This ensures that the systems meet energy efficiency and performance standards.

The list includes various types of heat pump and solar hot water systems, and it is regularly updated to reflect the latest technology and market options.

Always check the product list before making a purchase to ensure your system qualifies for the rebate.

FAQs on Solar Hot Water Rebate

What is the Solar Hot Water Rebate?

The Solar Hot Water Rebate provides up to $1,000 for eligible heat pump and solar hot water systems to help Victorian households reduce their energy bills and carbon footprint.

How Much Does the Rebate Cover?

The rebate covers up to 50% of the purchase price of the system, up to a maximum of $1,000.

Who Qualifies for the Rebate?

Owner-occupiers of existing properties in Victoria with a combined household taxable income of less than $210,000 per year, and properties valued under $3 million.

Can I Apply for Multiple Rebates?

Yes, eligible households can apply for both a solar panel rebate and a hot water rebate to maximise savings.

Suggested reading: Soho has brilliant guides on saving on your winter bills as well as lowering your summer electricity bills!

Conclusion

The Solar Hot Water Rebate is a fantastic opportunity for Victorian households to save on energy costs and contribute to a greener future.

By upgrading to an efficient hot water system, you can enjoy significant long-term savings and reduce your environmental impact. For more detailed information and to start your application, visit the Solar Victoria Hot Water Rebate page.

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