How to Get Emergency Housing and Homelessness Accommodation

April 22, 2022
emergency housing and homelessness aid

If you have found yourself in a place where you are in need of some emergency housing, there are many services in Australia meant for you.  

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What to say to get an urgent payment from Centrelink

If you are trying to figure out what to say to get an urgent payment from Centrelink, do not stress too much. As an unemployed person, you are eligible to gain free financial advice and links to a variety of support services. 

A Centrelink social worker or engagement officer will be at your service to help figure out additional payments or services as well as emergency accommodation if you are in immediate need. 

If you are eligible for a one-off crisis payment, you can also receive help. Whether you are facing extreme financial hardship or experiencing domestic and family violence, Centrelink can be at your service. 

For those who have already received a payment, you can visit an office or call the Centrelink number for available services.  

Emergency housing around Australia

According to Ask Izzy, there are approximately 370,000 services that provide a meal, financial help, housing, family violence support, counselling, and more across Australia.

All services are free and confidential. All you have to do is enter your postcode and answer a few questions about your situation, then you will be provided with available services in your area.  

Depending on the state, services may vary. A few other organisations that provide like services include:

  • OzHarvest for food relief at 1800 108 006
  • The Salvation Army at 13 SALVOS 13 72 58
  • Australian Red Cross at 1800 733 276
  • 1800 RESPECT for domestic and family violence support at 1800 737 732 


If you are in need of emergency housing and you live in Victoria, you can contact the State Government hotline at 1800 825 955. They are available 24 hours a day, every day.

Calling outside of regular business hours will result in you being referred to the Safe Steps Family Violence Response Centre or the Salvation Army Crisis Service, though.   

If you are from Melbourne, Launce Housing will be the ones to connect you to an emergency accommodation support officer who will give advice and referrals to other services. This phone number is 1800 825 955.  

New South Wales 

As someone in need of emergency housing in New South Wales, you can contact the Link2home telephone service because it operates around the clock. They provide crucial information about possible options. 

When it comes to domestic or family violence, you can seek services by calling the Domestic Violence hotline at 1800 656 463.  

You can also refer to The Department of Justice to search the website for homelessness services and emergency housing in your area.  

Western Australia

In Western Australia, Centrelink emergency housing is also an option, but the West Australian government is in the works of developing an online homelessness services portal. This way, those in need can access emergency accommodations and other support easily and all in one place. 

If you are in the interim, the Homeless Advisory Service is available during business hours at 1800 065 892. Crisis Care is available after hours at 1800 199 008. 

If you are in need of further assistance, you can get it from Entrypoint Perth, Anglicare WA, Zonta House Crisis Centre for women, and Uniting.   

Northern Territory

As a citizen in the Northern Territory, access to Centrelink emergency payment or the Centrelink urgent payment number at 132 850 is at your disposal. Other than that, you can choose ShelterMe.

ShelterMe is a one-stop online resource for anyone who is in need of a place to stay, clothes, basic necessities, legal advice, and more. 

When it comes to accommodation services that can be provided throughout the Northern Territory, you can access AnglicareNT at 08 8985 0000.   


In Queensland, you can access emergency housing by dialling 1800 747 753 to reach The Homelessness Hotline. This will set you up with people who are equipped to assist you with crisis accommodation, homelessness, and domestic violence. 

The dedicated DVConnect hotline is another number that you can call when in need. You can reach them at 1800 811 811. 

Using Anglicare, you have access to a service that provides information on food banks, emergency housing, counselling, and more. Call 1300 610 610 for Anglicare.  

South Australia

In South Australia, Homeless Connect SA is considered the main referral cite for crisis accommodation, homelessness services, and people who are experiencing domestic and family violence. They are available at any time of the day on any day at 1800 003 308. 

If you are a young person who is experiencing homelessness, you can find the Pickle website or app to assist you in finding further help. You can find it in the app store of any smartphone. 

The Domestic Violence and Aboriginal Family Violence Gateway is a service that can be found at 1300 782 200 for help with emergency accommodation. 

Australian Capital Territory

The central port of call for those who are experience homelessness in Australian Capital Territory is OneLink. You can call them at 1800 176 468 between the time of 8am and 6pm on weekdays, and 12:30pm to 5pm on weekends. 


In Tasmania, if you are seeking anything from homelessness support to mental health services, you can use Housing Connect. Their number is 1800 800 588. 

If you are searching for support dealing with domestic and family violence, you can call the Family Violence Counselling and Support Service at 1800 608 122. 

It is important to remember that despite what you are going through now, you still deserve a roof over your head, food, and care. Wherever you are, Australia has multiple resources to be that helping hand.  

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