soho-logo-Hoz-Light

How Many Sets of Keys Should a Landlord Provide in NSW? A Clear Guide

July 19, 2023
how many sets of keys should a landlord provide nsw

Key takeaways:

    • Each tenant named in the tenancy agreement should receive one full set of keys.

    • Landlords have a legal obligation to provide and maintain locks or other security devices necessary to keep the rental property reasonably secure.

    • Tenants should not duplicate keys without the landlord’s permission.

In New South Wales (NSW), landlords must provide tenants with a set of keys to access the rental property. However, how many sets of keys should a landlord provide in NSW? The answer depends on several factors, such as the number of tenants and the type of rental property.

According to NSW Fair Trading, each tenant named in the tenancy agreement should receive one full set of keys. This means that if there are four tenants listed on the agreement, the landlord must provide four sets of keys. It is also important to note that the landlord cannot charge tenants for additional keys unless it is stated in the tenancy agreement.

Landlords have a legal obligation to provide and maintain locks or other security devices necessary to keep the rental property reasonably secure. This includes providing keys to tenants. Failure to provide keys can result in a breach of the tenancy agreement and may lead to legal action. Tenants should also be aware of their responsibilities when it comes to keys, such as not duplicating them without the landlord’s permission.

Understanding NSW Tenancy Agreement

When entering into a tenancy agreement in New South Wales, it is important for both landlords and tenants to understand their rights and obligations. The Residential Tenancies Act 2010 and the Residential Tenancies Regulation 2019 provide a standard residential tenancy agreement that outlines these rights and obligations.

The tenancy agreement, also known as the rental agreement, is a legally binding contract between the landlord and the tenant. It sets out the terms and conditions of the tenancy, including the rent amount, payment frequency, and duration of the tenancy.

In New South Wales, the tenancy agreement must include the following information:

  • The names of all tenants who will be living in the property
  • The address of the rental property
  • The amount of rent and how often it must be paid
  • The date the tenancy agreement begins and ends
  • The amount of the bond and how it will be held
  • The landlord’s name and contact details
  • The tenant’s name and contact details

It is important for tenants to carefully review the tenancy agreement before signing it. If there are any terms or conditions that they do not understand or agree with, they should seek legal advice before signing.

One common question that arises for tenants is how many sets of keys the landlord is required to provide. In New South Wales, the landlord is required to provide at least one set of keys to the rental property to each tenant named on the tenancy agreement. This means that if there are multiple tenants, the landlord must provide each tenant with their own set of keys.

It is also important to note that if the tenant changes the locks or security devices on the rental property, they must provide the landlord with a copy of the key or other opening device within seven days of the change.

By understanding the terms and conditions of the tenancy agreement, tenants can ensure that their rights are protected and that they have a positive renting experience. To better understand these rights, tenants can review the comprehensive guide on renters rights.

Security Devices and Locks in Rental Properties

how many sets of keys should a landlord provide nsw

Importance of Door and Window Locks

As a landlord, it is important to provide secure locks on all doors and windows in your rental property. This not only protects your tenant’s safety and privacy but also helps prevent break-ins and theft.

When choosing locks for your rental property, consider investing in high-quality deadbolts and window locks. These types of locks are more difficult to pick or break, providing a higher level of security. Additionally, ensure that all locks are properly installed and functioning correctly before a new tenant moves in.

Changing Locks and Other Security Devices

It is recommended that landlords change the locks and other security devices in between tenants. This helps ensure that previous tenants cannot access the property without permission and provides new tenants with a fresh start.

In addition to changing locks, consider adding other security devices to your rental property, such as security cameras or alarm systems. These devices can provide an added layer of security and help prevent break-ins or theft.

Responsibility to Maintain Locks

As a landlord, it is your responsibility to maintain the locks and other security devices in your rental property. This includes repairing or replacing broken locks, ensuring that all devices are functioning correctly, and providing new keys to tenants as needed. Fulfilling these requirements is a part of landlord’s responsibilities in NSW.

It is also important to educate your tenants on the importance of maintaining the locks and other security devices in their rental unit. Encourage them to report any issues or concerns with the locks or devices as soon as possible, and provide them with clear instructions on how to properly use and maintain them.

Overall, providing secure locks and other security devices in your rental property is essential for protecting your tenants’ safety and privacy. By investing in high-quality locks, changing locks between tenants, and maintaining all security devices, you can help ensure a safe and secure living environment for your tenants.

Landlord’s Obligations

As a landlord in New South Wales, there are certain obligations that you must fulfill when it comes to providing sets of keys to your tenants. These obligations are designed to ensure that your tenants are safe and secure while living in your rental property. In this section, we will discuss the key obligations that landlords have with regards to providing sets of keys to their tenants.

how many sets of keys should a landlord provide nsw

Providing Sets of Keys

Under the Residential Tenancies Act, landlords are required to provide their tenants with a set of keys to the rental property. This includes a key to the main entrance, as well as keys to any other locks that are part of the rental property. Landlords must provide these keys at the start of the tenancy, and they must ensure that the keys are in good working order.

It is important for landlords to keep track of the keys that they provide to their tenants. Landlords should keep a record of how many keys have been provided, and to whom they have been provided. This can help to prevent disputes later on if a tenant loses their keys or if a key is stolen.

Ensuring Property is Reasonably Secure

Landlords also have an obligation to ensure that their rental property is reasonably secure. This means that the property should be equipped with appropriate locks and other security measures to prevent unauthorized access. Landlords should regularly inspect the locks and other security measures to ensure that they are in good working order.

If a tenant requests additional security measures, such as an alarm system or security cameras, the landlord should consider the request and take appropriate action if necessary. However, the landlord is not required to provide these additional security measures unless they are specifically required by law.

Dealing with Co-Tenant and Other Party Issues

In situations where there are multiple tenants living in the rental property, the landlord may face issues related to co-tenancy and other parties. For example, if one tenant loses their keys, the landlord may need to provide a new set of keys to all tenants to ensure that the property remains secure.

Similarly, if a tenant is in a dispute with another party, such as a former partner or roommate, the landlord may need to take steps to ensure that the rental property remains secure. This may include changing the locks or providing additional security measures.

In summary, landlords in New South Wales have a number of obligations when it comes to providing sets of keys to their tenants. These obligations are designed to ensure that tenants are safe and secure while living in the rental property. Landlords should keep track of the keys that they provide, ensure that the property is reasonably secure, and take appropriate action in situations involving co-tenancy and other parties.

Tenant’s Rights and Responsibilities

Requesting Extra Keys

As a tenant, it is your right to request extra keys from your landlord. However, it is important to note that the landlord is not obligated to provide additional keys free of charge. In most cases, the tenant will be required to pay for the cost of making extra keys.

Before requesting additional keys, the tenant should check the lease agreement to see if there are any provisions regarding key duplication. If there are, the tenant should follow the outlined procedures. If there are no provisions, the tenant should inform the landlord in writing and await their response.

Paying Rent and Other Obligations

One of the tenant’s primary responsibilities is to pay rent on time. Failure to do so may result in eviction. It is the tenant’s responsibility to ensure that rent is paid in full and on time. Additionally, the tenant is responsible for keeping the rental property in good condition, reporting any damages or repairs needed, and complying with all lease provisions.

Dealing with Disputes

In the event of a dispute between the tenant and landlord, the tenant should first attempt to resolve the issue with the landlord directly. If this is not successful, the tenant may consider seeking mediation or legal advice.

It is important for the tenant to keep a record of all communication with the landlord, including emails, letters, and phone calls. This can be helpful in resolving disputes and protecting the tenant’s rights.

Overall, tenants have certain rights and responsibilities when it comes to requesting extra keys, paying rent and other obligations, and dealing with disputes. It is important for tenants to understand their rights and responsibilities in order to protect themselves and ensure a positive rental experience.

Role of Real Estate Agents and Property Managers

how many sets of keys should a landlord provide nsw

Real estate agents and property managers play a crucial role in managing rental properties, including determining how many sets of keys should be provided to tenants. They are responsible for ensuring that the property is rented out to suitable tenants, and that all aspects of the rental agreement are adhered to.

Real estate agents can help landlords find suitable tenants for their rental properties. They can also help landlords determine the appropriate rental price for their property. Once a tenant has been found, the real estate agent can assist with the lease agreement, including determining how many sets of keys should be provided to the tenant.

Property managers are responsible for managing the day-to-day operations of a rental property. This includes ensuring that the property is well-maintained, rent is collected on time, and any repairs or maintenance issues are addressed promptly. Property managers can also assist with determining how many sets of keys should be provided to tenants.

When it comes to determining how many sets of keys to provide to tenants, both real estate agents and property managers will consider a range of factors. These may include the size of the property, the number of tenants, and the security requirements of the property.

In general, it is recommended that landlords provide at least two sets of keys to each tenant. This ensures that tenants have a spare key in case they lose one or lock themselves out of the property. However, the number of keys provided may vary depending on the specific circumstances of the rental property.

Overall, real estate agents and property managers play an important role in managing rental properties and determining how many sets of keys should be provided to tenants. By working with these professionals, landlords can ensure that their rental properties are well-managed and that tenants are provided with the appropriate level of security.

Understanding Strata and Common Properties

In New South Wales, strata property is a type of ownership where individuals own a portion of a larger property, typically an apartment or townhouse. Common property is the shared space and facilities of the strata property, including hallways, elevators, and pools.

The Strata Schemes Development Act 2015 defines common property as “so much of the parcel as from time to time that is not comprised in any lot.” This means that while individual owners own the airspace and everything within the boundary of their unit, they do not own the main structure of the building or the shared spaces.

how many sets of keys should a landlord provide nsw

The owners corporation is responsible for the repair and maintenance of common property. Determining what is and isn’t common property can be complex, as it depends on the history of the building, renovations, and by-laws.

When it comes to keys, the owners corporation may have a policy on how many sets of keys should be issued to tenants. Landlords should adhere to this policy and provide tenants with the appropriate number of keys. In some cases, landlords may need to obtain additional copies of keys from the owners corporation.

It is important for landlords to understand their responsibilities when it comes to strata and common property. By following the policies and guidelines set forth by the owners corporation, landlords can ensure that they are providing a safe and secure living environment for their tenants.

Dealing with Special Cases

Apprehended Violence Order

In cases where an Apprehended Violence Order (AVO) is in place, the landlord may be required to provide additional security measures or restrict access to the rented premises. The tenant may request that the landlord change the locks or provide additional keys to ensure their safety. If the landlord agrees, they must provide the tenant with a new key or other opening device. If the landlord does not agree, the tenant can apply to the Administrative Tribunal for an order to change the locks or provide additional keys.

Insurance Company Involvement

In some cases, the tenant’s insurance company may require the landlord to provide additional security measures, such as changing the locks or providing additional keys. The landlord should check their insurance policy to determine if they are required to comply with these requests. If the landlord is required to provide additional security measures, they must do so within a reasonable time frame.

It is important for landlords to consider each case by case basis. In some situations, it may be necessary to provide additional keys or change the locks to avoid disputes or ensure the rented property is secure. The NSW Government has set minimum standards for the condition of rented premises, including the security of external doors and windows. Landlords must ensure that the rented property is secure and that tenants have access to keys or other opening devices.

Tenants should be aware of their rights and responsibilities regarding keys and other opening devices. They should not alter the locks or provide copies of the key without the landlord’s consent. If the tenant moves out of the rented property, they must return all keys and other opening devices to the landlord. The condition report should also indicate the number of keys and other opening devices provided by the landlord.

In conclusion, landlords should provide a minimum level of security for rented premises and consider requests for additional keys or changing locks on a case by case basis. Tenants should be aware of their rights and responsibilities regarding keys and other opening devices to avoid disputes. The Administrative Tribunal may decide disputes regarding keys and other opening devices.

Frequently Asked Questions

What is the standard number of keys a landlord should provide to a tenant in NSW?

There is no set standard for the number of keys a landlord should provide to a tenant in NSW. However, it is recommended that landlords provide at least two sets of keys for each lockable entry point to the rental property. This includes keys for the front door, back door, garage, and any other lockable areas.

What are the tenant’s responsibilities when it comes to copying keys provided by the landlord?

If tenants need extra keys cut or lose the keys provided to them by the landlord, they must pay for this themselves. Tenants are responsible for returning all keys to the landlord at the end of the lease.

Are there any regulations on the type of locks and security devices that landlords must provide in rental properties in NSW?

Landlords are required to provide locks and security devices that meet the minimum security standards set by the NSW government. These standards include locks on all external doors, windows, and other accessible openings. Landlords must also ensure that any security devices, such as alarms or security cameras, are in good working order.

What are the guidelines for returning keys at the end of a lease in NSW?

At the end of a lease, tenants are required to return all keys to the landlord. The landlord should provide a written receipt for all keys returned. If a tenant fails to return all keys, the landlord may charge the tenant for the cost of replacing the missing keys.

Is there a limit on how much a landlord can charge a tenant for lost keys in NSW?

There is no set limit on how much a landlord can charge a tenant for lost keys in NSW. However, the landlord must be able to provide a reasonable estimate of the cost of replacing the keys. The tenant should also be given a written receipt for any charges related to lost keys.

Can tenants change the locks on a rental property in NSW without the landlord’s permission?

Tenants are not allowed to change the locks on a rental property in NSW without the landlord’s permission. If a tenant wants to change the locks, they should request permission from the landlord in writing. The landlord may require the tenant to provide a copy of the new key.

Soho
Soho is your expert team in Australian real estate, offering an innovative platform for effortless property searches. With deep insights into buying, renting, and market trends, we guide you to make informed decisions, whether it's your first home or exploring new suburbs.
Share this article
Soho logo

Our AI match engine will match you with over 150,000+ properties and you can swipe away or shortlist easily. Making your home buying journey faster and easier 

Soho logo
Our AI match engine will match you with over 150,000+ properties and you can swipe away or shortlist easily. Making your home buying journey faster and easier.