Building Company Collapse: What Happened in 2023 and How to Move Forward

February 8, 2024

Key takeaways:

    • The 2023 construction industry crisis was fueled by factors such as supply chain disruptions, labor shortages, and economic challenges, leading to a significant increase in contractor failures.

    • The residential construction collapse resulted in a reduced supply of new homes, increased rental rates, and hesitancy to start new projects, and this, in turn, is expected to leave a shortfall of 106,300 new homes in the next five years.

    • Consumer protection and industry reform are in focus post-crisis, with initiatives like UNSW research and proposed regulatory frameworks to improve quality standards, along with varied home warranty insurance protections across Australian states and territories.

The building company collapse in Australia in 2023 sent shockwaves through the construction industry, leading many to question the underlying causes and immediate aftermath.

From supply chain glitches to labor market upheaval and stressed economies, this article lays out what happened to trigger such a wide-scale industry crisis and the ensuing impact that has since echoed across residential construction and beyond.

Factors Behind the 2023 Construction Industry Crisis

The catastrophic collapse of residential construction companies in 2023 wasn’t an overnight event. It was the culmination of supply chain disruptions, labor shortages, and economic challenges, creating a perfect storm of adversity for both residential construction and cashed up infrastructure companies.

Supply Chain Disruptions

The global COVID-19 pandemic brought about chronic supply chain issues, creating a domino effect that hit the construction industry hard. Builders faced severe financial pressure as escalating material costs and procurement difficulties led to skyrocketing project costs and delays.

International conflicts only added fuel to the fire, with key materials such as steel and cement becoming increasingly difficult to source.

Labor Shortages

Gaping holes in the industry’s manpower were left by labor shortages, especially in specialized roles such as structural engineers and project managers. With borders closed due to the pandemic, the industry faced an acute shortage of skilled workers.

Infrastructure Australia even predicted a shortfall of a staggering 229,000 workers, posing a significant threat to both infrastructure and housing projects.

Economic Factors

Adding to these issues were economic factors that compounded the construction industry’s woes. Rising costs of labour and materials, coupled with unpredictable supply chain delays, became a significant challenge for both government and private sector project management.

The result? A stark increase in contractor failures, with external administrations climbing over 72% from mid-2022 to mid-2023.

The Ripple Effect: Consequences of the Residential Construction Collapse

Impact of residential construction collapse on the housing market

Unfinished projects and vacant lots weren’t the only remnants left after the collapse of these residential construction companies. It created a ripple effect that led to:

  • A significant reduction in the availability of new private sector houses
  • Fewer houses being built
  • Many individuals being forced into an increasingly competitive rental market
  • A surge in rental rates

At the same time, the scarcity of new homes pushed house prices upwards, putting homeownership out of reach for many first-time buyers and contributing to the inflation of house prices.

Reluctance to Build

Following the construction industry’s collapse, there was a widespread hesitation to embark on new building projects, especially in the commercial building sector.

The fear of construction delays and the risk of builder insolvency loomed large over potential homeowners and investors, making them cautious about starting home construction projects in the residential building industry.

New home sales dramatically plummeted by over 40 per cent in the three months leading up to May 2023, a significant drop from pre-pandemic figures.

Supplier Insolvency Risks

The matter was further complicated by supplier insolvency. When suppliers go under, it disrupts the usual material delivery times, causing delays and increasing costs for residential construction projects.

Moreover, insolvency among suppliers can create a domino effect, impacting subcontractors and ultimately destabilising the financial stability of construction projects.

Housing Market Impact

The housing market acutely felt the impact of the collapse. Reduced supply and increased reluctance to build reversed the decline in house prices. Future residential construction activity is expected to slow down significantly, with lagging building approvals and a potential extended recovery lasting into 2024.

The shortage of new homes over the next five years is projected to be a staggering 106,300, indicating a notable decrease following the current pipeline of work completion.

This shortage is particularly evident in specific markets, such as the Perth apartment slump.

Navigating the Fallout: What to Do When Your Builder Goes Bust

Homeowners can find themselves in a precarious situation when a builder collapses. They might face difficulties in recovering funds, finding a new builder, and navigating insurance protections.

So, what’s the best course of action when both the builder goes bust?

Legal Recourse

In such scenarios, pursuing legal recourse is vital. Homeowners must understand their contractual obligations and rights, including how to initiate a contract termination and proceed with claims.

Once the insolvency of a builder is apparent, homeowners must halt further payments and investigate the insolvency status through ASIC to reduce financial losses and protect their interests.

Finding a New Builder

Another significant challenge is finding an alternative residential builder to complete the work. Homeowners must properly terminate the original contract with the insolvent builder before appointing a new builder to resume work.

In some cases, state governments offer assistance, such as home builder stimulus packages or interest-free loans, to help homeowners clear the backlog of unfinished homes.

For those looking to start anew, understanding how to buy real estate in Australia is crucial, especially in a turbulent market.

Insurance Protections

The financial interests of homeowners are safeguarded by insurance protections, which play a crucial role. Home building compensation cover, for instance, insures homeowners if their builder cannot complete building work or fix defects due to insolvency, death, disappearance, or licence suspension.

This is where the home building compensation fund comes into play, providing an additional layer of security for homeowners.

Consumer Protection and the Future of the Construction Industry

Consumer protection initiatives in the construction industry

As the repercussions of the 2023 crisis subside, focus shifts towards what lies ahead for the construction industry.

Efforts are underway to strengthen industry standards and enhance consumer protection, with initiatives such as the UNSW research project, proposed regulatory frameworks, and an increasing focus on quality management systems and regular audits.

UNSW Research Initiatives

Leading these efforts is the University of New South Wales (UNSW) Business Insights Institute. In collaboration with the Tip Group, the institute is conducting research aimed at enhancing consumer protection in the construction industry to address the currently inadequate protections for buyers and builders.

Proposed Regulatory Frameworks

New regulatory frameworks are expected to be the culmination of the UNSW research. These frameworks aim to minimize systemic and systematic risks in residential construction by applying regulatory insights from financial and professional service sectors.

Such changes can help to diminish the risk of insolvency for builders and consumers alike.

Strengthening Industry Standards

In tandem with these regulatory changes, the industry is gravitating towards stricter quality and safety standards.

Technological advancements like Building Information Modeling (BIM) and 3D printing are crucial in enhancing the construction industry’s processes and efficiency.

Moreover, sustainability and green building practices are increasingly prioritized within the construction industry, meeting both environmental goals and regulatory requirements.

State-by-State: Home Warranty Insurance and Protections Across Australia

Although the construction industry collapse was a nationwide issue, the responses have differed across Australia’s states and territories. Each region has its own set of home warranty insurance and protections, providing coverage for homeowners in the event of builder insolvency.

Australian Capital Territory

In the Australian Capital Territory (ACT), residential building warranty insurance is mandatory for building work exceeding $12,000. It provides coverage up to $85,000 for:

  • Structural elements of residential houses
  • Non-structural elements of residential houses
  • Structural elements of apartment buildings up to three storeys
  • Non-structural elements of apartment buildings up to three storeys

New South Wales

New South Wales provides Home Owners Warranty Insurance for building contracts exceeding $20,000. This insurance shields homeowners from financial loss when builders cannot complete or rectify work due to:

  • insolvency
  • death
  • disappearance
  • suspension

Northern Territory

In the Northern Territory, residential building insurance is compulsory for all new residential buildings within the residential home building sector, including private sector dwellings, duplexes, and units up to three stories high, as well as extensions or renovations to those buildings.

A fidelity fund certificate is issued to cover homeowners for expenses incurred when transitioning to a new builder under a fixed price contract, should their original builder go bankrupt.


Queensland mandates home warranty insurance provided through the Queensland Home Warranty Scheme for residential construction work valued at more than $3,300. This scheme allows homeowners to make claims in scenarios where a builder fails to complete contracted works.

South Australia

In South Australia, Building Indemnity Insurance covers up to $150,000 for financial loss if the builder fails to complete work or becomes insolvent. It ensures all residential building work complies with the Building Act and uses proper materials.


Tasmania is currently reviewing its home warranty insurance framework in response to the industry collapse and rising insurance claims. Many Tasmanian homeowners have been left with significant debts due to prepaid contracts with now-defunct building companies.


Victoria offers Domestic Building Insurance. It provides coverage against builder insolvency, with the option for homeowners to file a claim within 180 days of becoming aware of the insolvency. However, this insurance has been criticized for being expensive and offering limited protection.

Western Australia

Western Australia requires Home Indemnity Insurance, covering up to $100,000 for completion costs if the builder becomes insolvent. These protections help homeowners navigate through the fallout of builder insolvencies.


The 2023 construction industry crisis in Australia was a perfect storm of supply chain disruptions, labour shortages, and economic challenges. The fallout was felt across the nation, affecting homeowners, potential buyers, and the housing market.

However, amidst the crisis, we’ve seen initiatives aimed at enhancing consumer protection, developing new regulatory frameworks, and strengthening industry standards.

As we move forward, it’s crucial to learn from this crisis and build a more resilient construction industry.

Suggested reading: Enhance your knowledge! While this article offers valuable insights, our dedicated article on property market cycles delves even deeper. Check it out for a comprehensive understanding.

What to Do If Your Builder Folds

The collapse of a building company can be a stressful and financially draining experience for homeowners. If you find yourself in this situation, it’s crucial to act quickly and strategically to minimize losses and protect your interests. Here’s what you need to do:

Seek Legal AdviceConsult a lawyer specializing in construction law to understand your rights and obligations.
Stop PaymentsImmediately halt any further payments to minimize losses and avoid contributing to the insolvency.
Secure the SiteVisit the site to secure it. Change locks or access codes to prevent vandalism or theft.
Contact Relevant AuthoritiesInform the Home Building Compensation Fund or relevant building authority about the builder’s insolvency.
Investigate Insurance OptionsCheck your building insurance policy and warranties for potential financial protection.
Find a New BuilderTerminate the contract with the insolvent builder and seek references and quotes from reputable builders.
Document EverythingKeep detailed records of all communication, invoices, payments, and documentation related to the project.
Stay InformedStay updated on developments related to the insolvency, potential lawsuits, and government assistance.

Additional Resources:

Remember, this information is intended as a general guide and does not constitute legal advice. Always consult with a qualified professional for specific legal guidance tailored to your situation.

FAQs on Building Company Collapse

Have builders gone bust in 2023?

Yes, in 2023, a significant number of home builders have gone bust, with over 780 construction firms collapsing in the September quarter alone. This has led to a reduction in supply capacity.

How has the collapse of the building sector affected the supply of housing in 2023?

The collapse of the building sector has led to a significant decrease in the supply of housing in 2023, as indicated by the recent Building Approvals report from the Australian Bureau of Statistics.

Which major Brisbane builder collapses in 2023?

National Projects (HQ) Pty Ltd, a prominent national builder with almost 200 employees, including work on schools, has sensationally collapsed.

What factors led to the construction industry crisis in 2023?

The construction industry crisis in 2023 was caused by supply chain disruptions, labour shortages, and economic challenges. These factors combined to create a challenging environment for the industry.

What initiatives are underway to enhance consumer protection and strengthen industry standards?

Initiatives include research on consumer protection and proposed regulatory frameworks, as well as a focus on quality management systems and regular audits to strengthen industry standards. These efforts aim to ensure better protection for consumers and improved industry practices.

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